We’re proud to offer seamless integrations with both Skio and ReCharge—two of the most widely used subscription platforms on Shopify. Through custom Klaviyo webhooks (Klaviyo account required), our success team can enable subscription-based SMS automations tailored to each customer’s behavior.

What makes this especially powerful? We’re currently the only SMS provider in the world offering these subscription-specific flows:

1. Customer cancels their subscription
We can trigger an SMS message to cross-sell them on a one-time purchase via OneText, helping you retain revenue and re-engage with a curated offer.

2. Customer's subscription cycle is approaching
Send a proactive reminder or a link to manage their subscription—minimizing churn and building trust through transparency.

3. Customer doesn’t have a subscription yet
We can identify non-subscribers and send targeted messages encouraging them to sign up, complete with a direct link to your subscription setup page.

Why it matters:
Subscription-based messaging is one of the most effective ways to drive retention, increase lifetime value, and reduce customer churn. By tying SMS directly into real subscription events, you can deliver timely, relevant messages that feel personal—and perform.

If you're using Skio or ReCharge and want to activate these flows, reach out to your CSM. We'll handle the integration and get everything live.

Did you know we have our own built-in subscription feature? Designed to minimize subscription fatigue and reduce friction—learn about OneText Refills.