This message triggers when the Shopify order status changes to “shipped.”

The Shipping Notification alerts customers as soon as their order ships and can include a link to track the status. You can even include a link to a quick-start guide for when the shipment arrives.

Why Enable It?

Keeping customers informed about shipping builds trust and reduces potential inquiries. Customers appreciate knowing when their order is on its way, and you emphasize the SMS communication channel is always open should they have any questions about their order.

⚡️ Pro Tips

• Make it clear and concise, focusing on the excitement of the delivery.

• Include a direct link to tracking for convenience.