This message triggers when a customer adds items to their cart, but leaves without completing the purchase.

Cart and Checkout Recovery reminds customers of their cart and offers a seamless way to complete the purchase, usually with a small discount incentive.

Why Enable It?

Recovering abandoned carts is a proven way to boost sales, and a personalized recovery message encourages customers to come back and complete their order. With live agents available, customers can also get help in real-time.

⚡️ Pro Tips

• Strike while the iron is hot! Our testing has shown recovery messages convert the highest when they are sent within 10 minutes of the abandonment.

• Try adding a time-sensitive discount offer to create urgency and close the sale.

• Send an additional follow up message 1 day later with recently viewed products for a final boost!