New to OneText? This 6-part video series is designed to get you up to speed in under 10 minutes.
Watch the full series or skip to the topics most relevant to you:
Sending Your First Campaign
Learn how to launch your first SMS campaign from start to finish, including message setup and audience selection.
Product Choice Campaigns
See how to use a Product Choice step to let customers choose from featured products in a quiz-like experience.
“Reply YES to Buy” Campaigns
Learn how to use a Purchase Offer step to create seamless one-tap purchase flows using reply-based checkout.
Creating Segments
Understand how to build custom segments based on customer behavior, order history, or profile properties.
Custom Profile Properties
Capture and use custom data points—like quiz results, preferences, or tags—for deeper personalization.
Unlocking Advanced AI Options
Explore how to enable OneText’s advanced AI features for message suggestions, campaign optimization, and smart automation.
Whether you're sending your first message or building advanced flows, these videos will help you get there quickly.
If you need hands-on help, reach out to your CSM on Slack or at helpdesk@onetext.com—we’re always here to help.