Getting Started
- Overview
- Onboarding
Automations
- Setup
- Best Practices
Campaigns
- Setup
- Best Practices
List Growth Strategies
Settings
Analytics and Performance
Compliance and Legal
Dashboard
Customer Support
In real time, you can track all incoming and outgoing messages on your OneText account. You can see how our automation responds to expected answers, or how our agents respond in minutes to your shoppers.
Flows
This page allows you to send blasts (what we call OneText “Flow Campaigns”) using different pre-built templates.
Learn more: Types of Campaign
This page shows all the campaigns you have sent. It is also where you can find your drafts and re-use past campaigns by cloning them.
Flow links are amazing for specific list growth strategies that use QR codes or targeted interactions.
You can view all the Flow Links that you generated and even edit the parameters you set up for a specific link.
This is where you can adjust the settings for OneText automations and core flows. You can turn them on or off, customize the incentives, and time delays for automations such as cart and checkout recovery, product view recovery, and more.
This is where you can customize the content related to OneText automations.
Statistics
You can quickly view your account’s all-time stats, such as text-to-buy revenue, attributable revenue, ROI, number of vaulted cards, and more.
Learn more: Performance Stats
Where you can have a more granular view of each flow and automations set up in your account.
Learn more: Flow Stats
This is where you can see a breakdown of all the fees and charges made by OneText.
Learn more: Understanding Your OneText Invoice
Settings
This page allows you to reset your password and view information related to your account, such as the support email used to escalate specific messages, the logo that appears on the OneText checkout page, and more.
Where you can view all the apps and integrations currently in place for your account.