Welcome to OneText AI, where AI and eCommerce work together to change how you connect with your shoppers and improve their shopping experience. Like how Spotify uses AI to suggest your next favorite song, OneText uses AI to pick the best shopping cart. Our hold-out tests show that AI carts can boost total orders by 10% and last-click orders by 30%. Here are some of the ways you can use AI if you have a OneText account.

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AI-Powered Product Recommendations

This feature dramatically improves personalization while significantly reducing customer acquisition costs (CAC). By analyzing data such as browsing patterns, cart activity, and past purchases, our AI identifies products that customers are most likely to buy. These targeted recommendations ensure that interactions are relevant and more likely to convert, promote customer loyalty and increase sales.

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Post-Campaign AI Nudges

Maximize your SMS campaigns with AI-driven nudges. Our strategy involves:

  1. Initial Rich SMS Campaign: Kick off with a rich SMS or MMS campaign.
  2. AI-Powered Nudges: Follow up with AI nudges to those who didn’t initially engage, reigniting interest without any extra effort on your part.
  3. Dual Engagement Paths: Customers might interact with the original campaign or engage with the AI product recommendations nudge, leading to a personalized shopping experience.

Based on a recent hold-out test for a brand would have provided a 20% incremental lift to campaign if scaled to all non clickers.

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AI-Enhanced Product Quizzes

At OneText, we know that quizzes are not just fun—they’re a powerful tool for engagement. Our AI takes quizzes to the next level by anticipating shopper product preferences and checking your inventory for available variants in real-time. When customers interact with the quiz, our AI asks pointed follow-up questions to refine their decisions and ensure they find exactly what they are looking for. Once the selection process is complete, our AI facilitates a seamless transition to payment, using our text to buy magic.

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Smart Cart Adjustments

Our AI helps manage shopping carts with unprecedented intelligence. With the ability to add, remove, or modify items based on customer input, our AI minimizes the need for manual cart adjustments (if needed, our live agents are always here to help!). This not only makes customers happier, but also helps them buy faster.

Text to Buy: How It Works?Scheduled Orders