Product View Recovery
Recover lost sales by reconnecting with shoppers who left their browsing session without completing their purchase.
The browse abandonment flow sends an automated message to shoppers who have left their browsing session without making a purchase, reminding them about the products they were interested in and encouraging them to finish their purchase.
![](https://mintlify.s3-us-west-1.amazonaws.com/onetext-64/images/automations/browse/browse-1.png)
Example of a product view recover by OneText
โ๏ธ Settings
Login
Go to OneText and click Core Flow Settings
Product View Recovery
Select Product View Recovery
to turn on.
![](https://mintlify.s3-us-west-1.amazonaws.com/onetext-64/images/automations/browse/browse-2.png)
Discount
The Discount is optional. It can be a percentage, a full amount, a cashback, or a Shopify discount code.
![](https://mintlify.s3-us-west-1.amazonaws.com/onetext-64/images/automations/browse/browse-3.png)
Save
Scroll down and click on the Save
button.
![](https://mintlify.s3-us-west-1.amazonaws.com/onetext-64/images/automations/cart-checkout/core-4.png)
๐ Content
We conducted extensive testing to develop our template for the product view recovery message. You can customize the message body to match your brandโs style and build trust with your customers.
![](https://mintlify.s3-us-west-1.amazonaws.com/onetext-64/images/automations/browse/browse-4.png)
OneText Product View Recovery Template
Customize your content
Login
Go to OneText and click Custom Message Content
Content
Product View Recovery
: Message body. No need to add content if you want to use our default template.
![](https://mintlify.s3-us-west-1.amazonaws.com/onetext-64/images/automations/browse/browse-5.png)
Save
Scroll down and click on the Update Custom Content
button.
![](https://mintlify.s3-us-west-1.amazonaws.com/onetext-64/images/automations/cart-checkout/core-7.png)