The browse abandonment flow sends an automated message to shoppers who have left their browsing session without making a purchase, reminding them about the products they were interested in and encouraging them to finish their purchase.

It is only sent to shoppers with active SMS consent.

Example of a product view recover by OneText

βš™οΈ Settings

1

Login

Go to OneText and click Core Flow Settings

2

Product View Recovery

Select Product View Recovery to turn on.

3

Discount

The Discount is optional. It can be a percentage, a full amount, a cashback, or a Shopify discount code.

4

Save

Scroll down and click on the Save button.

πŸ“ Content

We conducted extensive testing to develop our template for the product view recovery message. You can customize the message body to match your brand’s style and build trust with your customers.

OneText Product View Recovery Template

Customize your content

1

Login

Go to OneText and click Custom Message Content

2

Content

  • Product View Recovery: Message body. No need to add content if you want to use our default template.
3

Save

Scroll down and click on the Update Custom Content button.