The browse abandonment flow sends an automated message to shoppers who have left their browsing session without making a purchase, reminding them about the products they were interested in and encouraging them to finish their purchase.

It is only sent to shoppers with active SMS consent.

Example of a product view recover by OneText

โš™๏ธ Settings

1

Login

Go to OneText and click Core Flow Settings

2

Product View Recovery

Select Product View Recovery to turn on.

3

Discount

The Discount is optional. It can be a percentage, a full amount, a cashback, or a Shopify discount code.

4

Save

Scroll down and click on the Save button.

๐Ÿ“ Content

We conducted extensive testing to develop our template for the product view recovery message. You can customize the message body to match your brandโ€™s style and build trust with your customers.

OneText Product View Recovery Template

Customize your content

1

Login

Go to OneText and click Custom Message Content

2

Content

  • Product View Recovery: Message body. No need to add content if you want to use our default template.
3

Save

Scroll down and click on the Update Custom Content button.