Welcome Message
Probably the most popular flow for collecting SMS opt-ins. It is typically a message sent after a shopper signs in on a pop-up, a form, or a landing page.
At OneText we trigger this welcome message when we detect a new SMS opt-in in your CRM. We only send it if the shopper does not have a recent purchase on the store. If you want to set up a welcome message specifically for recent shoppers, you can use a webhook.
For popups, we recommend using a tap-to-text link for mobile subscribers to provide a frictionless and seamless user experience when they try to claim the incentive that you are offering.
Example of a tap-to-text popup by OneText
👋 Default Welcome Message
Login
Go to OneText and click Core Flow Settings
Template
Select Welcome Message
to turn on the welcome flow.
Incentive
Set up the incentive that you are offering to your new SMS subscribers. It can be a percentage, a full amount, a cashback, or a Shopify discount code.
Content
If you don’t customize the content, you’ll use our already optimized and tested template. It will be like this:
Hey
Shopper’s First Name
! 👋 Welcome toBrand Name
!My name is
Agent Name
and I’m here to help. I sent a contact card so you can text us in future!You’re eligible for a
10%
discount on any items today! Just let me know what you’re interested in. Or tap this link to browse our store and let me know when you’re readyStore Link
Reply:
A for
Most Popular Product
B for
Second Most Popular Product
C for
Third Most Popular Product
Or reply ‘more’ to get your discount on any other product!
If you want to customize your content, open the Custom Message Content page and add your content to the Welcome
section. The content you add here will replace the content starting from My name is
up to the Store link
.
Save
Scroll down and click on the Save
button.
Tap to Text Link
Do you want to have a tap-to-text link for your pop-up that sends this welcome series? Click here to set up your link.
🔗 Tap-to-text Link
To generate the tap-to-text link for your welcome series, follow these steps:
Login
Go to OneText and click Create Flow Link
Template
Select Welcome
.
Incoming Message e Flow Name
- The incoming message is the message the shopper will send to give your store consent to send SMS marketing. You can use something similar to this:
Send this message to sign up to receive offers and marketing messages from the BRAND by text message. You can opt out at any time!
. - Type
welcome
on the Flow Instance Name field.
Save
- Scroll down and click on the
Create Flow Link
button. - That’s the link that you’ll need to use!