Custom Welcome Message
For the default welcome message documentation, click here.
Our default welcome message uses three product choices based on the recent orders on your store. We also have a way to customize the message even further. There are two common cases where deeper customization is needed:
- when the store has a single SKU, and
- when you have multiple products and you want the shopper to browse the website.
Let’s explore both of these cases.
Single SKU
Login
Go to OneText and click Core Flow Settings
Template
Select Welcome Message
to turn on the welcome flow.
Incentive
Set up the incentive that you are offering to your new SMS subscribers. It can be a percentage, a full amount, a cashback, or a Shopify discount code.
Custom
Select Custom Welcome Flow
.
Content
- Please select the template.
- Add the content of your message. You can use this template as an inspiration:
Hey! 👋 Welcome to the
Cookie Store
!Thanks for subscribing to text messages! My name is
Sarah
, I’m a real person and here to help.Are you ready to unlock
15%
OFF on your first order?Just reply ‘yes’.
Product
Select your product/variant ID.
Image (optional)
Add an image.
Save
Scroll down and click on the Save
button.
Final result:
Link to Website
Login
Go to OneText and click Core Flow Settings
Template
Select Welcome Message
to turn on the welcome flow.
Incentive
Set up the incentive that you are offering to your new SMS subscribers. It can be a percentage, a full amount, a cashback, or a Shopify discount code.
Custom
Select Custom Welcome Flow
.
Content
- Please select the
Message
template. - Add the content of your message. You can use this template as an inspiration:
Welcome to the
Cookie Store
! 👋Thanks for subscribing to text messages! My name is
Sarah
, I’m a real person, and I’m here to help.You’re eligible for a
10%
discount on any items today.Tap here to browse, add your items to the cart, and I’ll help you checkout with this exclusive discount:
https://pleaseacceptthiscookie.com
Image (optional)
Add an image.
Save
Select Cart Concierge
.
Save
Scroll down and click on the Save
button.