Type of Number

If you need to provision a new phone number, our team will take care of this for you. Any number provisioned by OneText is yours to keep forever! We handle all the logistics with phone number providers and the verification processes with carriers.

Depending on the volume of segments you wish to send, the type of number we provision may vary. We offer three primary options for your texting number:

• Dedicated Short Code
• Toll-Free Number
• 10-Digit Long Code (10DLC)

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Types of Numbers

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Short Codes

Short codes are 5 or 6-digit numbers ideal for brands with large subscriber lists needing fast and reliable delivery speeds. They are memorable and they help with brand recognition. With a shortcode, you get optimal delivery rates, as they can handle a high volume of messages per second.

Due to their unique nature, shortcodes incur a leasing cost of $500 to $1000 per month. OneText does not add any additional fees on top of the leasing amount. However, provisioning can take 3 to 6 weeks due to a thorough review process with carriers.

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Toll-Free Numbers

Toll-Free Numbers are commonly used in SMS marketing. These 8XX numbers enhance the credibility and trustworthiness of your communications. At OneText, we prefer to provision 833 numbers for the best delivery performance across all carriers.

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10-Digit Long Code (10DLC)

A 10-Digit Long Code (10DLC) resembles a personal phone number and uses to a specific local code. It’s perfect for small businesses with steadily growing lists and it offers a good throughtput. The delivery limits and throughtput are determined by the carrier evaluations based on the brand’s online presence and reputation.

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Choosing the Best Number for Your Brand

During the sales and pre-onboarding process, our team will guide you in selecting the best number type for your brand. Generally, we recommend a Toll-Free Number for brands with fewer than 100,000 subscribers and Short Codes for brands with more than 100,000 subscribers.